Legal Document · Full English Version

SM 88 Privacy Policy – How Your Information Is Collected, Used & Protected

Your privacy is our top priority at SM 88. Read this policy to understand what data we collect, why we collect it, and how it stays protected.

Last updated: January 2026

SM 88's commitment: Your privacy matters to us. This Privacy Policy explains what information SM 88 collects, why we collect it, and how it is kept secure. SM 88 never sells your data.

By creating an account, placing bets, or using any service on SM 88, you agree to this Privacy Policy. We want you to know who receives your information, why it is shared, and what rights you have over your data.

This policy has been written in plain, straightforward English. Legal complexity has been minimized to make it accessible to everyone — because SM 88 believes transparency is the foundation of trust.

1

What Information We Collect

SM 88 collects your information in three ways — what you provide directly, what is gathered automatically through your usage, and what is obtained from third parties for verification purposes.

What you provide directly:

  • Name, date of birth & nationality
  • Mobile number & email address
  • National ID number (for KYC verification)
  • Payment method details (bKash/Nagad number)
  • Your messages and complaints submitted to support

Automatically collected information:

  • IP Address & Device Type
  • Login time, location & frequency
  • Time spent on each page
  • Betting history & transaction records
  • Cookies & Session Data

What we do not collect: SM 88 will never ask for your bank card PIN, password, or OTP. If anyone requests these, it is a scam — contact Support immediately.

Data type Source Mandatory Retention Period
Name & ContactRegistration FormYesFor as long as your account remains active
NID / PassportKYC VerificationYes5 years
Payment InformationTransactionsYes7 years
Device / IPAutomaticOptional1 Year
Betting HistoryActivityYes7 years
Support messagesChat / EmailOptional2 Years
2

Why and how your data is used

SM 88 uses your data only for defined purposes. Use that is unnecessary or without justification goes against our policy.

  • Account management: To create, verify, and keep your account secure.
  • Service Delivery: To provide betting, casino, payment, and support services.
  • Fraud Prevention: To detect and block suspicious transactions.
  • Legal Obligation: To comply with applicable laws and regulatory directives.
  • Service improvement: To analyse usage patterns and improve the platform experience.
  • Contact: To notify you of bonus offers, security alerts, or important updates.

SM 88 may occasionally send promotional messages. To opt out, update your preferences in Account Settings or contact Support.

3

Data sharing policy – who we share with, and who we don't

SM 88's most important commitment: Your data is never sold. However, in certain specific circumstances, data may be shared with third parties:

When Your Data May Be Shared:

  • Payment processor: To process transactions with bKash, Nagad, and Rocket.
  • Law Enforcement Agencies: To comply with court orders or assist in lawful investigations.
  • Security verification services: With trusted KYC partners for identity verification.
  • Game Provider: Information required for the operation of Live Casino games.

Never shared:

  • With marketing companies or advertisers.
  • With other betting or gaming platforms.
  • With your employer or family members.
  • To any individual or organisation for commercial purposes.

International data transfers: SM 88's servers may be located in multiple countries. Regardless of where your data is stored, it is always protected under this Privacy Policy.

4

Cookies & Tracking Technologies

The SM 88 website and app use cookies and similar technologies to enhance your experience.

  • Essential cookies: To maintain login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preference and display settings.
  • Analytics Cookies: To understand which parts of the site are used most. Your name or identity is never included.

Cookies can be managed through your browser settings; however, disabling essential cookies may cause issues with login or payments.

5

Data Security Measures

SM 88 follows the highest industry technical standards to protect your data:

  • SSL/TLS Encryption: All data transmitted through the website and app is protected with 256-bit encryption.
  • Database encryption: Sensitive data stored on servers is separately encrypted.
  • Two-Factor Authentication (2FA): OTP is used for account login.
  • Regular Security Audits: Regular audits conducted by third-party cybersecurity experts.
  • Access Control: Only staff who genuinely need it can access your information at SM 88.
  • Breach Protocol: In the event of a data breach, affected members will be notified within 72 hours.

Your role: While SM 88 maintains strong platform security, keeping your password strong and private is equally important. Enable biometric login or 2FA for added protection.

6

Your rights over your data

You have full control over your data at SM 88. You may submit any of the following requests at any time:

Right to access your data

You can request a copy of the data SM 88 holds about you. It will be provided within 30 days of your request.

Right to data correction

If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.

Right to Erasure

Once your account is closed, you may request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations.

Data Portability

You can request a download of your data in a readable format (CSV/JSON).

Right to Object to Processing

You can request that your data no longer be used for specific purposes, such as marketing.

To exercise any of your rights support@sm88-jit.comEmail us or reach out via live chat. SM 88 will respond within 30 days.

7

Child Protection Policy

SM 88 is strictly prohibited for anyone under 18 years of age. SM 88 does not knowingly collect data from children or minors. Age is verified at the time of registration and identity is confirmed through the KYC process.

If a minor's data has been collected inadvertently and we are notified, SM 88 will immediately delete that data and close the associated account.

8

Privacy Policy Changes

SM 88 may update this Privacy Policy when necessary. In the event of changes:

  • You will be notified via email or in-app notification prior to any significant changes.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Previous versions are available upon request.

Continued use of the service after any changes constitutes acceptance of the updated policy.

9

Contact Us

For any privacy-related questions, requests, or complaints, please reach out to SM 88:

  • Email: support@sm88-jit.com
  • Live Chat: Available 24/7 on website and app
  • Help Center: help-center

SM 88 will endeavor to resolve your complaint within 7 business days.


How Safe Is Your Data at SM 88

Your privacy is protected across six layers of security.

256-bit SSL Encryption

Every transaction and login is secured with military-grade encryption. No third party can intercept your data in transit.

Data sales prohibited

Selling user data is strictly prohibited under SM 88's business policy. No advertising company or third party will have access to your information.

Two-Factor Login Verification

OTP verification is required at every login. Even if someone knows your password, they cannot access your account without the OTP.

Regular security audits

SM 88's systems are independently tested by cybersecurity experts every three months.

Restricted staff access

Within SM 88, only relevant team members who need access to specific data can view it.

Immediate breach notification

In the event of a security breach, all affected members will be notified within 72 hours.

SM 88 Security Score

To the highest industry standards

EncryptionAES-256
ProtocolTLS 1.3
2FAActive
AuditEvery 3 Months
CertificateSSL Valid
Data salesNever

Frequently Asked Questions

Answers to two important questions about betting and account management

Placing an accumulator or multi-bet on SM 88 is simple. Because the odds of multiple events are multiplied together, your potential winnings are significantly higher. Here's how:

  1. First Selection: Go to the Sports Betting page. Click on the team or market you want from the first match. It will be added to your betslip.
  2. Add more selections: Navigate to another match and click again. Your betslip will show "You have 2 selections".
  3. Select Accumulator Mode: Click the "Accumulator" or "Acca" tab on the betslip — it will automatically multiply all the odds together.
  4. Enter Amount: Enter your stake amount. Your potential winnings will be displayed.
  5. Confirm: When everything looks good, tap the "Place Bet" button.

In an Accumulator bet, losing even one selection means losing the entire bet. A maximum of 12 selections can be added, and each selection must be from a separate event.

SM 88 gives members full control over their own account. Two options are available:

Temporary Break (Self-Exclusion):

  • Account Settings → Responsible Gaming → "Take a Break"
  • Choose 1 day, 1 week, 1 month, 3 months, or 6 months
  • You cannot log in or place bets during the break, but your balance will remain safe
  • Account will be automatically reactivated once the period ends

Permanent Account Closure:

  • Send a request via Live Chat or to support@sm88-jit.com
  • Account will be closed after identity verification
  • Any remaining balance will be returned to your registered payment method
  • KYC and financial data will be retained for a specified period for legal compliance.

If you have concerns about your betting, before closing permanently — Responsible Gaming View the page's help tools.

View all FAQs


Your privacy is guaranteed – get started safely today

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